Specifications
| Main Color | White |
| Main Material | Solid Wood |
Dimensions & Weights
| Assembled Length (in.) | 34.06 |
| Assembled Width (in.) | 17.72 |
| Assembled Height (in.) | 41.73 |
| Weight (lbs) | 29.76 |
Product Features
- Luxurious Cat Tree: Including a top perch, 2 jumping platforms, 2 hanging balls, 2 scratching posts and a bottom house, this cat tree offers an exclusive place for your felines to rest and play.
- Natural Material & Good Stability: Crafted of real tree branches, this cat tower is sturdy for 2 or 3 cats (up to 22 lbs). Plus, the wide base ensures stability when your cats climb up and down.
- Ultra Soft & Comfortable: The top concave cat bed, bottom house and platforms are covered with soft and thick plush fabric, which makes your cats feel comfortable when lying and sitting.
- Protect Your Furniture: 2 posts wrapped in jute rope allow your cats to enjoy scratching while avoiding damage to your furniture. 2 pom poms also make sounds when played for extra fun.
- Unique Look: Unlike ordinary cat trees, this cat condo looks like white clouds drifting by over a tree, adding a touch of nature to your home. It also blends well with modern-style furniture.
- Easy Assembly: According to the detailed manual, you can complete this indoor cat activity center quickly. The plush fabric is non-removable, but you can wipe stains with a damp cloth.
Description
Specifications:
Color: White + Natural
Material: Solid Wood + Particleboard + Plush Fabric
Overall Dimensions: 34.06'L x 17.72'W x 41.73'H
Diameter of Top Perch: 15.36'
Diameter of Each Platform: 13.19'
House Dimensions: 15.75'(diameter) x 11.3'H
Maximum Weight Capacity: 22 LBS
Net Weight: 29.76 LBS
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us at info@beautme.com. Please note that returns will need to deliver to the specified address
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
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If the items are returned due to non-human factors(defective, damage or wrong items sent), we will cover the shipping fees.
If the items are returned due to other reasons, you are responsible for the return shipping charges.
You can always contact us for any return question at info@anyhi.com.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.and also you are reponsible for shipping fee.
Unfortunately, we cannot accept returns on sale items or gift cards.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at info@anyhi.com.
Under normal circumstances, we ship within 3-5 working days, and it is expected to be delivered within 7-10 days.
Thank you for your patience and understanding.
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Frequently Asked Questions
Please reach out to customer service on the product you are inquiring about and we will be more than happy to give you an update on the product you are looking for!
Free Shipping. While we’re working on setting up quicker options in the future, we don’t quite offer expedited shipping options or date-specific delivery just yet.
* While shipping may be free, there may be a state-related recycling fee if you are from CA, CT, and RI.
We strive really hard for perfection, but despite our best efforts, mistakes do happen. In case there are any faults in the materials you receive or any kind of manufacturing defect, we'll make sure you are taken care of as fast as you can say, “There’s a box on my doorstep.”
If you'd like to start a warranty claim process, please submit a warranty claim request here.
Useful Link:Â Customer Support Request Form
If you have placed your order via anyhi.com, you can cancel items or orders that haven't entered the shipping process yet by submitting a cancellation request here.